How to Join the Orchard End Surgery

Live within boundary area?

To be eligible to register at the practice, you must live within the practice catchment area.

All patients are registered with the practice and have a choice of seeing Dr Justin Charlesworth or Dr Dineli Charlesworth according to availability. If you require an urgent appointment then whoever is on duty will be offered to you.

Who Can Register?

We must now confirm the identity of patients that register with a form of photo identification. For this reason we cannot accept registrations completed online. Our apologies for this inconvenience.

Practices are required under the GMS contract, to allocate a named, accountable GP to all patients, including children.  All new patients registering with the practice will be informed about their named GP at registration. Please ask your doctor, or the reception staff who your named, accountable GP is. Should you express a wish for this to be changed to another GP we will do our best to accommodate your wishes.

As it often takes some time for records to be forwarded from your former practice all newly registered patients will be asked to complete a health questionnaire and are offered a consultation with the nurse. 

Medical treatment is available from the date of registration. We register patients on a Tuesday only so if you require medication before your registration is complete please contact your previous GP. Please contact reception for further information if required.

Your Named GP

Orchard End Surgery provide all patients with a named GP who will have overall responsibility for the care and support that our surgery provides to them.

We need to divide our patients evenly between all of our doctors, so they can manage their workload. Therefore to do this fairly and impartially, we have selected patients by surname to match to a doctor.

We know that some patients will wish their named GP to be a particular doctor. Where a patient expresses a preference as to which doctor they have been assigned, the practice will make reasonable efforts to accommodate this request, but we would like to reassure patients that this system does not prevent you from seeing any GP in the practice as you currently do. Your named GP will not be available at all times.

You do not need to take any further action and will be informed of your named GP in due course. In the meantime, if you wish to be told the name of your accountable GP, please ask the receptionists when you are next in the surgery.

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Non English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

English	Urdu
Albanian	Hindi
Arabic	Lithuanian
Bulgarian	Polish
Chinese (Cantonese)	Portuguese
Chinese (Mandarin)	Spanish
Russian	French
Turkish	Punjabi
Gujerati	Somali
Croatian	Bengali
Farsi