Our Appointment System




Before booking an appointment please check who is best placed to deal with your condition:


Many conditions can be dealt with without the need to see your GP. You can try a local pharmacy for advice about a range of conditions and we also have lots of self help information available by clicking here.

Please try this advice before contacting the Practice.

book appointment with GP


Please don’t be offended if you are asked what the problem is when you ring to book an appointment.
This is called Care Navigation and it’s about helping you get to the service you need!

Find out more about Care Navigation



Please telephone the surgery to make an appointment or there are some available to book online if you have signed up to online access using Patient Access or The NHS App

The receptionist has been asked by the doctors to ask you for a brief description of the problem you are calling in to discuss. A face-to-face appointment will be offerred if it is felt necessary.


Improved Access Appointments

Same Day Access appointments are now being made available for patients to see a GP at other local practices if no appointments are available at their usual surgery. Clinicians will have access to patient records, so your full medical history is known, and records can be updated regardless of when or where you are seen. Our local enhanced access hubs are based at:

  • The Vine Medical Practice, 13 Tonbridge Rd, Maidstone ME16 8RL (9am to 5pm Saturday & Sunday)
  • Staplehurst Health Centre, Offens Drive, Staplehurst, TN12 0LB (8:30am to 6:30pm Monday to Friday)
  • Barming Surgery, Marigold Way, Maidstone, Kent, ME16 0ZJ (8:30am to 6:30pm Monday to Friday)

Further Information