Non-NHS Services

 

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Some services provided are not covered under our contract with the NHS and therefore attract charges. Our medical secretary will be able to advise what we are able to provide and any applicable charges. Examples include the following:

  • Medicals for pre-employment, sports and driving requirements 
  • Insurance claim forms
  • Passport signing
  • Prescriptions for taking medication abroad
  • Private sick notes
  • Vaccination certificates

Our reception staff will be happy to advise you about appointment availability and applicable charges.

 

I need a letter from my GP

Our doctors are frequently asked to provide private letters or reports. The charge is based on time required to complete.

 

Why do I have to pay?

The preparation of these letters or reports is not covered by the NHS. The doctor must complete them during their own time and as such there is a fee payable. All letters require the doctor to take time to review a patient’s medical records to ensure that the information provided is correct, then the doctor has to dictate the letter, and finally a medical secretary has to type and print it

 

How long will it take?

Private letters do not take priority over NHS work and hence may take some time to prepare. Requests are dealt with in the order in which they are received and due to the current NHS workload, may take several weeks to complete. Please allow at least two weeks.

 

But I need it today/tomorrow/next week/sooner than that!

In genuinely urgent cases, we will do our best to meet your deadline; however, we cannot promise this. If you cannot wait, we will refund your fee if the letter has not yet been written

 

The doctor has to write these exact words…

We are very sorry, but we usually cannot accept requests for the doctor to write the letter in a specific way. The doctor will write what he or she knows is supported by your medical record, and his or her opinion on what that should be is final. Please use the form linked below to request your letter, but note that our doctors reserve the right to refuse your request or provide alternative wording.

If you insist on the doctor changing your letter to suit what you think it should say, or if you want to dictate the contents, we will withdraw our offer to write the letter and refund your fee. Please remember that the doctor is not obliged to write a letter for you at all, as this is not an NHS requirement.

 

I want the doctor to write me...

Example of requests we cannot fulfil:

  • Job references
  • Confirmation of address or other proof of residence or ID (we have no means of verifying this)
  • Countersigning passport applications (a GP is no longer required on the form)
  • Letters stating something that is not supported by your medical record
  • Letters in support of special consideration in exams. There are forms available from the exam boards. Please ask the school or university.
  • Due to our focus on NHS work we do not provide private certificates of fitness to undertake sporting activities or diving medicals.

If you understand and agree to the above terms and still want the GP to write a Private Letter, please contact our reception team and we will send you a form for completion.