Friends & Family Test Results

The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

It is based on one simple question:

"How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

 

FRIENDS & FAMILY TEST RESULTS

Select year:
  • 83% Recommended
  • 8% Neither / don't know
  • 8% Not recommended
Year-month Extremely Likely Likely Neither Likely nor Unlikely Unlikely Extremely Unlikely Don't Know
Apr 2021 100000
Mar 2021 000000
Feb 2021 000000
Jan 2021 100010
Dec 2020 000000
Nov 2020 000000
Oct 2020 100000
Sep 2020 000000
Aug 2020 000000
Jul 2020 001000
Jun 2020 000000
May 2020 000000
Apr 2020 100000
Mar 2020 000000
Feb 2020 000000
Jan 2020 000000
Dec 2019 000000
Nov 2019 100000
Oct 2019 000000
Sep 2019 000000
Aug 2019 000000
Jul 2019 000000
Jun 2019 000000
May 2019 000000
Apr 2019 000000
Mar 2019 000000
Feb 2019 300000
Jan 2019 000000
Dec 2018 100000
Nov 2018 000000
Oct 2018 000000
Sep 2018 000000
Aug 2018 000000
Jul 2018 000000
Jun 2018 000000
May 2018 000000
Apr 2018 000000
Mar 2018 000000
Feb 2018 000000
Jan 2018 000000
Dec 2017 100000

Patient feedback

We asked the question:
Any further comments?

Reception staff are so warm and welcoming, I had a quick response to my query and my prescription was ready to collect the following day. All the GPs are invaluable and I would recommend this practice to anyone.
Posted on: 21/04/2021

The entries team are caring understanding, paitant.....always willing to help, nothing is too much trouble. Not only do you receive excellent care during the difficult times, the after care is so helpful and needed.
Posted on: 06/01/2021

I only registered last month and I am so impressed with the care received. Clear, kind, attentive - a marked difference from what I have been used to. Having a 'chronic' condition means that often one of the big frustrations is trying to get things done correctly and in a timely way - no such frustrations so far.
Posted on: 06/10/2020

Best practice I have ever belonged to. They obviously care about their patients and give confidence in their treatment. Staff and doctors attitude is inspiring.
Posted on: 19/04/2020

Really happy with the practice, staff and their website.
Posted on: 27/11/2019

Very friendly efficient service. Always try to help
Posted on: 07/02/2019

The polite staff are really knowledgeable about other local services. This has helped me to choose who I need to see as it is always my GP.
Posted on: 07/02/2019

A Very friendly Surgery, lovely Doctors and Staff
Posted on: 05/02/2019

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