Friends & Family Test Results
The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.
It is based on one simple question:
"How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"
Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.
FRIENDS & FAMILY TEST RESULTS
- 85% Recommended
- 8% Neither / don't know
- 8% Not recommended
|Year-month||Extremely Likely||Likely||Neither Likely nor Unlikely||Unlikely||Extremely Unlikely||Don't Know|
We asked the question:
Any further comments?
Reception staff are so warm and welcoming, I had a quick response to my query and my prescription was ready to collect the following day. All the GPs are invaluable and I would recommend this practice to anyone.
Posted on: 21/04/2021
The entries team are caring understanding, paitant.....always willing to help, nothing is too much trouble. Not only do you receive excellent care during the difficult times, the after care is so helpful and needed.
Posted on: 06/01/2021
I only registered last month and I am so impressed with the care received. Clear, kind, attentive - a marked difference from what I have been used to. Having a 'chronic' condition means that often one of the big frustrations is trying to get things done correctly and in a timely way - no such frustrations so far.
Posted on: 06/10/2020
Best practice I have ever belonged to. They obviously care about their patients and give confidence in their treatment. Staff and doctors attitude is inspiring.
Posted on: 19/04/2020
Really happy with the practice, staff and their website.
Posted on: 27/11/2019
Very friendly efficient service. Always try to help
Posted on: 07/02/2019
The polite staff are really knowledgeable about other local services. This has helped me to choose who I need to see as it is always my GP.
Posted on: 07/02/2019
A Very friendly Surgery, lovely Doctors and Staff
Posted on: 05/02/2019
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