About Us

 

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Mission Statement

Our practice is committed to providing high-quality healthcare to all our patients in a responsive, supportive, and respectful manner. We aim to deliver care through a well-trained, motivated primary healthcare team, ensuring that our services are approachable, accessible, and patient-focused. We strive to make the best use of available healthcare resources to meet the needs of our community efficiently and effectively.

 

Our Values

Respect for Everyone

  • Treating all patients and colleagues with courtesy and dignity
  • Listening carefully and seeking to understand individual needs
  • Ensuring fairness and equality in the care we provide
  • Valuing each person as a unique individual
  • Offering extra support and compassion to vulnerable patients
 

Integrity

  • Acting honestly and transparently in all that we do
  • Taking responsibility and being accountable for our actions

Working Together as a Team

  • Building strong, respectful relationships within the practice team
  • Recognising and valuing the contribution of every team member
  • Creating a supportive and collaborative working environment
  • Working closely with other healthcare professionals and services
  • Encouraging patients to take an active and responsible role in their health
 

Learning and Improving

  • Embracing change and responding to new challenges
  • Building on our successes and achievements
  • Continually developing and improving the services we offer

Read our Patient's Charter

Find out more about West Kent Primary Care

 

Patient Feedback

We encourage patients to give us feedback on their experiences at the practice.